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Policies and forms

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Refund Policy

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All refund requests go to info@calgarycityfc.ca

 

• An Administration fee applies and will be deducted from all refunds. Grassroots $50 and CMSA $100 

• There will be NO refunds granted or issued after September 16th, 2024  

• The timeline for receiving a refund will be 8 to 12 weeks from receipt of the refund request. 

DEADLINES

Non-injury-related refunds by September 16th, 2024

Injury-related (with doctor's note) Refunds might be offered on a case-by-case basis to be determined by the cost already incurred in the program.

Moving/relocating (with proof) Refunds might be offered on a case-by-case basis to be determined by the cost already incurred in the program.

CONDITIONS FOR REFUND

 Will ONLY be considered under the following circumstances:

• Request is received before the deadline.

• For non-injury-related requests - the player has not yet been placed on a team.

• Change family circumstances, by moving out of the city or country.

• Injury to a player that will be medically deemed unable to play for the remainder of the season, accompanied by a doctor’s note.

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If the Club is shut down due to COVID-19, the club will provide alternative and rescheduled programming consistent with the value of the services paid for. If the Club cannot provide the full value of the benefits paid for, a credit for future programming will be considered. Depending upon the circumstances, the Board of Directors may, in its sole discretion, offer partial refunds credited to his/her Calgary City FC player account to be used towards a future similar or identical program. 

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Calgary City FC family AID

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At our club, we are community-oriented, helping each other. We understand that not all families have the same opportunities.

Our club offers payment installments (3), or you can make one full payment.

- Three or more Sibling Discounts as part of our commitment to families, we offer a $100 discount when you register all 3 or more siblings to any of our CMSA programs U7 and Up.

- First-Time Club Players If your child has NEVER been registered with a club before, we would like to welcome you with a $25 discount on your first registration for any CMSA programs.

- New Referral Invite a NEW friend to join our club, and as an appreciation, you will receive a 10% discount on your own registration fees which can be credited to your account.

- Free shoe exchange (Bring a pair or Take a pair) Donate your clean & gently used soccer shoes, or other gear for those who may need it. PLEASE ASK THE COACHES ABOUT THE SHOE EXCHANGE.

 

- FINANCIAL ASSISTANCE To apply for financial assistance, please complete the applications online listed below, and submit completed applications and CC to info@calgarycityfc.ca      • KidSport      Jumpstart     Their Opportunity (new)

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Safe Sport

https://abuse-free-sport.ca/helpline

Code of conduct and Ethics

Rule of TWO

Complaints and Dispute Resolution

Commit to Kids

How to recognize and prevent BULLYING

Abuse Free Sport

Concussion Protocol 

Extreme Heat Guide​

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CMSA  League and Regulations

CMSA website: https://calgaryminorsoccer.demosphere-secure.com/

League Forms

League Rules

Facility Rules

Weather Protocol and field Closure information

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Insurance

Registered CMSA participants are covered under Alberta Soccer Insurance protecting players during CMSA league activities (practice, games, training, etc.), tournaments and competitions. With the submission of a travel permit to CMSA, Team Travel Insurance is also covered (injuries on and off the field within Canada).

Visit https://albertasoccer.com/member-services/insurance/  for additional information or to make a claim; if you are injured in a sanctioned game or practice, please fill out the Sports Accident Claim form within 30 days. Common types of claims include ambulance fees, Physiotherapy and Blanket Dental.

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