Refund Policy

All refund requests go to info@calgarycityfc.ca

• An Administration fee applies and will be deducted from all refunds. Grassroots $50 and CMSA $100 

• There will be NO refunds granted or issued after April 02, 2025  

• The timeline for receiving a refund will be 8 to 12 weeks from receipt of the refund request. 

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DEADLINES

Non-injury-related refunds by April 02, 2025

Injury-related (with doctor's note) Refunds might be offered on a case-by-case basis to be determined by the cost already incurred in the program.

Moving/relocating (with proof) Refunds might be offered on a case-by-case basis to be determined by the cost already incurred in the program.

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CONDITIONS FOR REFUND

A refund will ONLY be considered under the following circumstances:

• Request is received before the deadline.

• For non-injury-related requests - the player has not yet been placed on a team.

• Change family circumstances, by moving out of the city or country.

• Injury to a player that will be medically deemed unable to play for the remainder of the season, accompanied by a doctor’s note.​

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If the Club is shut down due to COVID-19, the club will provide alternative and rescheduled programming consistent with the value of the services paid for. If the Club cannot provide the full value of the benefits paid for, a credit for future programming will be considered. Depending upon the circumstances, the Board of Directors may, in its sole discretion, offer partial refunds credited to his/her Calgary City FC player account to be used towards a future similar or identical program.